We highly value the privacy and security of our users' data. Below is our privacy policy:

1. Information Collection
   • We collect basic information provided by users, such as name, contact information, and project requirements.
   • In certain cases, we may collect device information or system data to provide service support.
2. Use of Information
   • The information collected is used solely for project development, service improvement, and communication with clients.
   • Without user consent, we will not use the data for marketing or any third-party purposes.
3. Data Protection
   • We use high-level data storage services provided by Alibaba Cloud and Tencent Cloud to ensure the security of user data.
   • Encryption technologies are used during data transmission to prevent unauthorized access.
4. User Rights
   • Users can view, correct, or delete their personal information at any time.
   • For privacy-related issues, users can contact our customer service for inquiries or feedback.

1. Scope of Services
   • We provide customized development services for mobile applications, web development, and system management.
   • The scope and functionality of services are defined in the contract signed by both parties.
2. Client Responsibilities
   • Clients are required to provide complete project requirements and necessary support in a timely manner.
   • Clients are prohibited from copying, selling, or transferring the deliverables without authorization.
3. Intellectual Property
   • After the project is completed, clients have the right to use the deliverables, while the ownership of the source code will be specified in the contract.
4. Breach of Contract
   • In case either party fails to fulfill their contractual obligations, liability will be pursued according to the terms outlined in the contract.

1. Refund Conditions
   • A full refund can be requested before the project begins.
   • For projects in progress, the refund amount will be adjusted based on the completed work and terms defined in the contract.
2. Non-refundable Situations
   • No refund will be issued if the project has been fully delivered and accepted by the client.
   • Refunds are not applicable for issues caused by unclear or delayed feedback from the client.
3. Refund Process
   • Clients must submit a refund request along with relevant documentation. We will review and provide feedback within 3 business days after receiving the request.
   • Refunds will be processed within 10 business days after approval.

1. Delivery Method
   • Upon project completion, deliverables will be transferred via online file sharing or deployed to the client's designated server.
   • If needed, on-site deployment or training services can be arranged (additional fees may apply).
2. Delivery Timeline
   • The delivery time will be in accordance with the timeline specified in the contract, which may be adjusted in case of changes in requirements.
   • We promise to deliver on time within reasonable scope, and any delays will be communicated to the client in advance.
3. Acceptance Criteria
   • Clients are required to complete testing and acceptance within 7 business days after delivery.
   • Once accepted, the service is considered completed. Any issues should be reported within the acceptance period, and we will handle the fixes.
4. Post-Delivery Support
   • We provide 30 days of free maintenance support after delivery.
   • Long-term support services will require a separate maintenance contract based on client needs.